Account controls

Your Evening at Trickz Casino, Kept Inside Your Own Limits

Only play if you are 18+, and every £7 deposit can sit beside deposit limits, loss limits, session time limits, cooling-off periods and self-exclusion.

Set a limit now

Licensed & regulatedGaming Control Board Curaçao licence OGL/2014/3917/594 since 2014, audited by GLI and eCOGRA.

Your safety net

Read the Essentials Before Your First Spin

Useful when you want the key facts and contacts in one quick scan.

Minimum age18+

Licence heldOGL/2014/3917/594 (Gaming Control Board Curaçao)

National registerGAMSTOP

National Gambling Helpline0808 8020 133

Limit questions[email protected]

Tool by tool

Choose the Tool That Fits the Week You Are Having

For anyone worried that asking for a limit will be awkward or slow: it is neither.

How much can go in?

Caps how much you can pay in, so the budget you decided on stays the budget. Switch it on before your first deposit of the evening, while the plan is still yours.

A ceiling you keep

Sets a ceiling on what you are willing to lose in a session, separate from what you deposit. Reach for it when losses would otherwise start to feel like chasing.

Let the clock call time

Ends your session once the clock reaches the time you chose, so an hour stays an hour. Good to switch on when you play late or have something planned after.

Take a breather first

Steps away from the tables and slots for a while without closing anything. Useful when you want a break but are not ready to shut the door.

When a break has to hold

Blocks your account for a longer stretch when a break needs to be firm rather than flexible. Choose it when willpower alone has already been tested.

Protection You Choose

Choose Your Limit Before the First Spin

We keep the limit tools where you log in, so nothing stands between you and a cap you chose calmly.

The Profile Menu Overview

Open the profile menu and look for the section holding your spending controls. Check the currency shows GBP before you commit to any figure.

Your Chosen Limit Type

Pick deposit or loss, whichever matches how you want to hold the line. Session time limits sit alongside them if the clock is the thing you want capped.

Sizing the Cap Calmly

Choose a period that fits your month rather than your evening, and a figure your budget can carry without strain. You set this before play, not after a loss.

Before and After the Confirmation

Confirm the change and read the summary back to yourself. What you see is now the ceiling on your account, and play continues within it.

Whose Job Is It to Keep Gambling Away From Minors?

Documents Before the First Payout. Only adults may register, so age is confirmed at sign-up and again with identity documents before any first withdrawal. Gambling remains a pastime with a real cost, not a way to earn.

Add a Blocker to the Family Device. Extra blocking software on a shared family computer or phone stops gambling sites and apps from loading at all. Install it while your child is calm and explain plainly what it does and why it stays.

Call the Helpline as a Relative. Rather than accusing, a friend or relative can describe what they have noticed and let the player respond. The National Gambling Helpline also advises worried relatives, free at any hour.

Is a Pause the Same as Self-Exclusion?

A Break You Can Come Back From. Think of it as a rest, not a goodbye. Ask our team to switch it on and your account is shut for the stretch you name, while your balance stays where it is. When the hours pass, play opens up again without any fuss.

When a Break Needs to Hold? Sometimes a rest is not enough and you need the door held shut. Request this through support and access stays closed for the term you agree, with no early way back. Nothing reopens on its own, so the choice gets made once, calmly.

Six Months or Longer? Above our own controls sits GAMSTOP, run by The National Online Self Exclusion Scheme Limited and open to anyone living in the UK. Register at their site and you are blocked from every participating operator for six months at the shortest, or a year, five years, or five years that renews itself. gamstop.co.uk

Two Places to Turn

Trained Voices at the End of the Line

This block points you to free, confidential support run by people outside the casino.

National Gambling Helpline (GamCare)

One call reaches the National Gambling Helpline, run by GamCare, any hour of any day at no cost. Advisers listen without judgement, whether you play or care about someone who does, and can point you to local support. 0808 8020 133 gamcare.org.uk

Gamblers Anonymous

Meetings held by Gamblers Anonymous bring people together face to face, guided by peers rather than staff, with no booking and no fee. Relatives and friends have their own mixed meetings, so nobody has to sit this out alone. gamblersanonymous.org.uk

Honest Signals That Play Has Changed

Catching these signals early keeps play in the place it belongs, as entertainment with a cost. Acting on one is not an admission of anything; setting a cap or asking for a break is the first and easiest move.

Read through these and see if any of them sound familiar from your own week.

Playing longer than you meant to
Chasing a loss with a bigger stake
Hiding your play from someone close
Spending money set aside for bills
Feeling restless on the days you skip
Borrowing to keep the session going
Promising yourself it is the last time

Support Beyond the Account

When You Want the Rules to Hold

Six questions UK players ask once they want a break or a cap that stays.

Someone in my family plays too much, can I call the helpline too?+

Yes. The National Gambling Helpline, run by GamCare, takes calls from relatives and friends as well as players, free of charge and around the clock. Its advisers can talk through what you are seeing and point you towards local support for the whole household.

How do I shut down my account permanently instead of pausing it?+

Write to [email protected] from your registered email address and ask for your account to be closed. Our team confirms it in writing once the closure is processed. Self-exclusion is the stronger option if you want no way back for a fixed stretch of time.

Can a deposit cap I picked be lowered or raised at a later stage?+

Lowering one takes effect straight away from the controls in your account, so you never need to wait for a figure to drop. Raising it is deliberately slower and never instant, which gives you time to reconsider. Both changes sit in the same place you set the cap originally.

Can I ask for my self-exclusion to be lifted before the end date?+

No. A self-exclusion runs for the whole period you chose, whether that is six months, a year or longer, and cannot be shortened by asking. The idea is that the decision was made by a clear-headed version of you, so it stands.

Does excluding myself here stop me playing at other casinos?+

No, an exclusion on your Trickz Casino account only covers this account. To be blocked across UK-licensed sites you need GAMSTOP, the national online self-exclusion scheme, which takes up to 24 hours to apply and lasts at least six months.

Why does the casino ask for proof of my age before I can play?+

Because play is strictly for those of 18 and above, and the check protects you as much as it protects us. Verification usually takes about 12 hours once your documents are uploaded. Any account found to belong to a younger player is closed and stakes are returned.